Parent Services

Parents are our most valuable resource and partner---here we present some important information for parents about the guidelines for the programs we offer and hopefully answer any questions that parents/guardians might have. To schedule a tour, please contact the program at our main number:
(540) 829-2124.

Parent/Guardian FAQs

Program Details

• How many children are cared for?
  Among 6 sites, we average a daily attendance of 300; 50 per school.

• Are you registered/licensed/accredited?
  We are a fully licensed child care center and follow all state guidelines; the license is for a 2 year term although we are subject to drop-in inspections at any time and mandated two unannounced.

• What ages are accepted?
  It depends on the program; Preschool is for 2-5 years; Before and After School is for 5-12 years.

• What are the hours for care?
  It depends on the program; Preschool runs from 6:30-6:30; Before and After School is 6:30a.m. until school begins and school dismissal is until 6:30p.m.

• Is transportation provided?
  No; parents/guardians are expected to provide their own transportation. Galbreath Marshall Center is available through public transportation.

• What types of meals/snacks are provided?
  Preschool program provides Breakfast, Lunch and a PM snack; All of our meals/snacks follow USDA guidelines to be healthy and nutritious; please see About Us-Our Story for a program menu.

• Do you provide care for children with disabilities?
  Yes; we do suggest setting up a meeting with staff to fully discuss the child’s needs.

• What is the level of parent involvement?
  We encourage a close and comfortable daily relationship between staff and parents/guardians; we welcome parents/guardians as volunteers and for visits but we appreciate scheduling.

Fees/Payment

• Are there any subsidies that can help me pay for my child’s child care?
  We do not offer any sliding fee assistance or in house scholarships; however, depending on availability of funds with the Department of Social Services and your qualification for those funds; contact Pat Recker-Child Care Assistance—at (540) 727-1055 x415 or pat.recker@dss.virginia.gov

• When are fees due?
  Prepaid on a weekly basis; they can be presented in person or through the mail.

• Are there different fees for different ages?
  Yes-it depends on the program; please see the fees sheet under About Us-Enrollment.

• Are discounts available for siblings?
  Yes; please see the fees sheet under About Us-Enrollment.

• Are there extra fees-supply fees, pickup late fees?
  There is a registration fee, a weekly care fee and a pickup late fee; please see the fees sheet under About Us-Enrollment.

Staff

• How many adults per child?
  We follow state licensing guidelines for each age group we work with.

• What is the discipline policy?
  We use positive discipline techniques including timeouts but also have close communication with parents/guardians and follow a code of conduct.

• Do staff use a curriculum or activity plan?
  We use a developed curriculum with monthly planned activities.